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Meeting with ICBC 

ICBC Meetings can be stressful - Here's what you should know before attending a meeting with ICBC.

THE FIRST MEETING WITH ICBC

After you make a claim with ICBC through their Dial-a-Claim process, they will want you to attend to a claim centre to meet with an adjuster. On this page we discuss what you should know about meeting with ICBC.

WHAT ICBC WILL WANT FROM YOU AT THE FIRST MEETING

ICBC will prepare a statement which they will want you to sign. They will ask you very specific questions so that they can prepare a statement containing:

  • Information about who is responsible for the accident
  • Your injuries
  • Your income loss
  • Your future plans
  • Your treatment
  • Your past medical history
  • Prior accidents

You should be aware that they are not necessarily entitled to all of this information, and some of it may harm your case.

WHAT YOU SHOULD KNOW ABOUT THE INFORMATION THAT ICBC WANTS FROM YOU

ICBC wants you to commit to the details of the accident and your injuries as soon as possible after the accident. This may not be advisable as you might still be in shock, or under the influence of medications. You should also know that ICBC is not entitled to a statement in all cases.

If you were not the driver of the vehicle, you are not required to provide ICBC with a statement.

A lawyer can assist you in providing a statement to ICBC.

Even if you choose to provide a statement, you have the right not to sign it at the initial meeting. Ask the adjuster to make you a copy so that you can review it at home where you will feel less intimidated. Check it over carefully, or discuss it with a lawyer, prior to signing the statement.

SHOULD I SIGN ICBC'S FORMS AT THE MEETING

ICBC will want you to sign a number of forms giving them access to:

  • Your Medical File
  • Hospital Records
  • Employment Information

In order to obtain certain types of ICBC benefits, such as physiotherapy treatment and wage loss replacement, ICBC is entitled to limited information about you. If you have questions or concerns about what you are being asked to sign, ask for copies of the forms and discuss them with an experienced ICBC lawyer.

DOES ICBC HAVE TO PROTECT YOUR INTERESTS?

ICBC Adjusters are not legally required to protect your interests if you are the innocent party. Apart from providing you with certain no-fault benefits, such as physiotherapy, they are required only to protect the interests of the person who caused the accident.

 



 

 

 

 

 
































































 


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